- Articulate the impact the change initiative will have on your division or organization, and its stakeholders
- Build a shared vision of success by embedding a communication plan into the change strategy
- Encourage desired attitudes and behaviours, and assist people in adopting new initiatives
- Communicate a convincing message that facilitates change by involving others
- Provide your people with the insights, skills and inspiration needed to do things differently
- Help team members cope with feelings of victimization, insecurity, frustration and cynicism
Who is this for?
This program is designed for managers, directors, executives and supervisors whose people are being asked to do things differently.
Please note that the program’s managerial focus makes it unsuitable for non-managerial administrative staff without direct reports.
Benefits for you
"Tracey was passionate, engaging and clearly an expert in change management. Her energy and enthusiasm came through virtually and made for a compelling two day course."
Program content
Communicating the Need for Change
- Delivering a convincing message to establish urgency
- Clarifying expectations, promoting buy-in and responsibility and ensuring fairness
- Mobilizing relevant aspects of organizational culture
Optimizing the Key Components of a Change Management Plan
- Communicating a vision beyond the change
- Helping people get the training and skills they need
- Developing internal branding to capture interest and commitment,
- Influencing people’s perspectives and behaviours in positive ways
Supporting People Through Change
- Why people often struggle with change
- Avoiding a “victim” mentality
- Responding with empathy and reducing discomfort by involving people in the initiative
- Dealing constructively with resistance
Special features
The action-learning format features interactive discussion, group workshops and individual reflection and planning time.
Program leader
Tracey Gurton
Faculty
Tracey is a faculty member at the UBC Sauder School of Business. She has been with UBC for almost two decades and has been recognized for teaching excellence. She teaches full-time in the MBA and BCOM programs in the areas of organizational culture, leadership, emotional intelligence, managing change, and trust on teams. Tracey also delivers professional development programs to executives and managers in private and public organizations, with the objective of helping companies be a better place to work. She believes that a paramount responsibility in teaching, speaking, facilitation and consulting is to bring theory to life with practical examples and experiences. In 2020, Tracey received a Special Service Award for Sauder’s exceptional transition to virtual classroom education during UBC’s COVID response. She and her colleagues also launched a new course called Values, Ethics and Community, which received high praise in Sauder’s top-rated business degree.
Upcoming sessions
For financial assistance opportunities, please refer to Financial Assistance, Scholarships and Team Rates .
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Contact a learning advisor for more details.
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Get in touch
604.822.8400 or 1.800.618.3932
exec.ed@sauder.ubc.caVisit our contact page for more information.
Stay in touch
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